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Customer Privacy Notice

 

Mortgage Ladies Ltd (our Firm, we, our, us) an Appointed Representative of PRIMIS Mortgage Network a trading name of Personal Touch Financial Services Limited (Our Network)

 

Why are we asking you to read this document?

 

During the course of dealing with us we will ask you to provide us with detailed personal information relating to your existing circumstances, your financial situation and, in some cases, your health and family health history (Your Information). We would like to explain to you what we will need to do with Your Information, and the various rights you have in relation to Your Information.

 

What do we mean by “Your Information”?

 

Your Information means any information describing or relating to you. Your Information may identify you directly, for example your name, address, date of birth, National Insurance number and the like. Your Information may also identify you indirectly, for example, your employment situation, your physical and mental health history, or any other information that could be associated with your cultural or social identity.

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In the context of providing you with assistance in relation to your mortgage and/or insurance requirements Your Information may include:

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  • Title, names, date of birth, gender, nationality, civil/marital status, contact details, addresses and documents that are necessary to verify your identity

  • Employment and remuneration information, (including salary/bonus schemes/overtime/sick pay/other benefits), employment history

  • Bank account details, tax information, loans and credit commitments, personal credit history, sources of income and expenditure, family circumstances and details of dependents

  • Health status and history, details of treatment and prognosis, medical reports (further details are provided below specifically with regard to the processing we may undertake in relation to this type of information)

  • Any pre-existing mortgage and/or insurance products and the terms and conditions relating to these

MORTGAGE LADIES LTD

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Contact

admin@mortgageladies.co.uk

07977829165

01918236701

Address

Center for Advanced Industries, Coble Dene, North Shields, UK, NE29 6DE

©2022 by MORTGAGE LADIES LTD

You should only pay money to us to settle any fees that we have charged you for our services. We cannot accept payments of any other type. We do not accept cash as a form of payment. Any payment requested by third parties(including product providers, lenders and solicitors) should be paid directly to the third party. We are not authorised to hold client money (that is, money which is to be held or processed on your behalf, as defined by the FCA).

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YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

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FEES

A fee may be applicable depending on your circumstances and the complexity of your requirements, any costs will be agreed at the earliest opportunity and will range between £99 and £999.  A typical fee for a standard mortgage application is £295. This fee will be payable at point of mortgage offer.

 

Registered in England and Wales

Mortgage Ladies Ltd is an appointed representative of PRIMIS Mortgage Network, a trading name of First Complete Limited. First Complete Limited is authorised and regulated by the Financial Conduct Authority.

The guidance and/or information contained within the website is subject to UK regulatory regime and is therefore targeted at consumers based in the UK.

Registered office address - CAI Building, Coble Dene, North Shields, England, NE29 6DE

Registration number -  14091462

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